Frequently Asked Questions


Central support

For more information or to help you make a booking, call the support number displayed at the bottom of the page.

Rental Terms & Conditions

SIf you would like more information on our conditions and deductibles, read our terms and conditions.

Contact Agency

If you wish to contact one of our agencies, go to the "Agencies" and contact our agent. Better use mobile numbers for our agents travel a lot.

See the FAQ below

To rent a car, you must have the following documents:
• Valid driver's license
• Proof of valid identity: passport or identity card.
All our cars and vans can be used with a B-class driving licence.
The license must be valid and readable.
Only drivers registered on the rental contract may drive the vehicle you rented from ABID CARS. They are covered by our insurance. We need additional drivers have their license at the time of pick up.
The following payment methods are accepted at ABID CARS:
• Species
• Credit Card.
You also have the option to make a payment online on our site to block your booking.
You are a company that does regularly use our services.
You can ask us for a discount code to use with your bookings.
If you want to book a car, simply fill in the booking form on our website and we will confirm your request as soon as possible.
You can pick up the vehicle at our office in town (Fez,Rabat,Tanger,Agadir,Marrakech,Casablanca), but we can also deliver the vehicle to your arrival at the airport or your hotel for free between 08h and 20h.
If you want to extend your vacation, just go to one of the ABID CARS agencies 24 hours before the end of the lease to re-lease and pay the additional days.
In case of failure just call ABID CARS assistance at + 212 6 61 57 42 66.
Our team will assist you in all steps.
In an accident, you must complete an accident report with the involved people and return it to our office where you took the vehicle in a period not exceeding 24 hours.
Thus you must call ABID CARS assistance at + 212 6 61 57 42 66 for information and we will guide you on what to do.
In any case, you can call us at +212 5 28 84 70 30
Our team is available 24h/24 and 7/7 to answer all your questions.
Our cancellation policy is as follows:
1 - In case of absence to date arranged for delivery of the vehicle, 2 days rental will be charged
2 - In case of cancellation 24 hours before the treatment: 1 day rental will be charged
3 - In case of cancellation 48 hours before the treatment: no penalty